Privacy Policy

Introduction

PilotOps provides AI-powered automation tools for businesses. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data. We may update this policy occasionally as we improve our services.

Contact Information

Information We Collect

We collect personal information that you provide to us or that is automatically collected when you use our website or services. This may include:

• • Name
• • Email address
• • Business or account information
• • IP address, browser type, and device information
• • Pages visited and usage activity on our website

We do not sell your personal data.

How We Use Your Information

We use your personal data to:

• • Provide and maintain our services
• • Communicate with you
• • Improve our website and platform
• • Process payments and manage subscriptions
• • Prevent fraud and ensure security
• • Comply with legal obligations

We only share personal data with trusted third-party service providers who help us deliver our services (e.g., hosting, payments, analytics).

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, analyze activity, and improve user experience. You can manage cookie preferences through your browser settings.

Sharing Your Data

We may share your information with:

• • Service providers who assist us (cloud hosting, payment processing, analytics)
• • Law enforcement when required by law
• • Parties involved in a business transaction (e.g., merger or acquisition)

We do not share your personal data with third parties for their own marketing purposes.

International Data Transfers

Your information may be processed in the United States. Where required, we use standard contractual clauses and other safeguards to protect your data during international transfers.

Your Rights

Depending on your location, you may have the right to:

• • Access the data we hold about you
• • Request correction or deletion
• • Object to or restrict processing
• • Request a copy of your data (data portability)
• • Withdraw consent at any time

To exercise your rights, email privacy@pilotops.xyz

Data Security

We use industry-standard security measures, including:

• • Encryption in transit and at rest
• • Access controls and permissions
• • Rate limiting and abuse prevention
• • Secure infrastructure hosted on reputable providers (AWS, etc.)

We do not use your data to train generalized AI models. Data is only used to operate PilotOps services.

Data Retention

We retain personal data only as long as necessary to provide our services or comply with legal obligations. You may request deletion of your data at any time.

Children's Privacy

PilotOps does not knowingly collect information from children under 13.